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Getting Consumers To Switch Brands

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By: TOM BRANNA

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So, what would consumers think of Crest Moisturizer? New research suggests consumers are more willing to switch their preference from a low-status brand to an extension of a premium brand that isn’t a natural fit for the product category when marketers add a picture of the product in question or allow consumers to compare brands rather than judge each brand separately. A trio of professors from three leading universities in the US has explored what happens when a high-status brand launches...

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